Information Technology
Information Technology
The Information Technology (IT) Department at Sacred Heart Hospital is a vital pillar in delivering efficient, accurate, and digitally empowered healthcare services. As a multi-specialty hospital, the integration of advanced technology into everyday operations is essential for smooth and timely patient care. The IT team plays a central role in managing hospital-wide digital infrastructure, ensuring seamless communication between departments, and safeguarding sensitive health data.
From patient registration to discharge, every stage of the care journey is supported by digital systems managed by the IT Department. They oversee the functionality of the Hospital Information System (HIS), Electronic Medical Records (EMR), and all specialized software applications used in diagnostics, billing, pharmacy, and inventory.
The IT team works closely with clinicians and administrative staff, providing real-time technical support and training to ensure every employee is confident in using hospital systems effectively.
Key Responsibilities
- Manage and maintain Hospital Information System (HIS) and EMR
- Ensure secure and stable network connectivity (LAN/Wi-Fi) across departments
- Oversee data privacy, cybersecurity, and compliance protocols
- Support integration of diagnostic and medical equipment with hospital software
- Manage digital services like online appointments, telemedicine, SMS alerts
- Provide 24/7 technical assistance and system troubleshooting
- Maintain hardware and software across all clinical and administrative areas
- Conduct staff training and system orientation programs
At Sacred Heart Hospital, the IT Department is committed to leveraging technology for better coordination, enhanced patient experience, and reliable healthcare delivery.